Independent Operators
The latest on challenges faced by independent restaurant operators and how they’re adapting their businesses during COVID-19

Food & Wine - May 13, 2020 CSSI's Take: A Michelin-stared restaurant in D.C. is coming up with some ingenious ways to make customers feel less isolated and, at the same, demonstrate a creative, off-the-wall marketing strategy. They're able to promote social distancing, meet the requirements of 50% capacity limits and give customers some fantastic photo opportunities in one fell swoop.

Bon Appetit - April 20, 2020 CSSI's Take: You may have heard this before, but you’re not in this alone. Bon Appetit chronicles the firsthand accounts of the struggles and tribulations experienced by chefs and operators across the globe. Check this diary out daily to see how restaurants like yours are responding and adjusting to the pandemic.